Our Delivery Pricing:
For orders of £25 and over in value: Delivery is FREE OF CHARGE
For orders under £25 in value: Delivery will cost £8.50
(Both charges exclude VAT).
Our Delivery Policy:
We offer next day delivery anywhere in the UK providing you order before 5:00pm and the products of your order are in stock.
Note: some of our special products such as certain furniture products may have a longer delivery time. We will inform you if this is the case upon receipt of your order.
Our Returns Policy:
We will happily refund or exchange any item purchased from http://www.directimagingsupplies.co.uk.
It is the customers responsibility to return the order to us. Exceptions of this rule will be made if the order was sent in error, or if the item is defective.
We reserve the right to charge a returns handling fee. For example Return shipping may be deducted from the amount of your refund if the reason for your return is not the result of an Direct Imaging Supplies error or a defective product.
All goods must be unused, unopened, in a saleable condition and in their original packaging
Please notify us within 14 days of placing your order of any intention to return products.
To organise a return please click below
Our Policy with Backorders:
Any item that is out of stock when ordered will be placed on backorder; you will be notified by e-mail of the expected delivery date.
Should we receive no response from our e-mail we will assume that you wish to accept the goods on the date as specified.
If the delivery date is unacceptable please respond to our e-mail and we will cancel the backorder and either credit your credit card or, if you are an account customer, you will not be invoiced.